MF Hardy Ltd Quality Policy Statement
It is the Company policy of MF Hardy Ltd to continually meet and exceed customer requirements profitably. In this way we will ensure the company’s future prosperity.
To this end the company will institute a quality control system which complies with BS EN ISO 9001
All staff are to make themselves familiar with company quality procedures and comply with them.
MF Hardy Ltd Quality Assurance Aims and Objectives
- The satisfaction of our customers governs our actions. Our objective is always to exceed our customer’ range of requirements, on schedule.
- Customer requirements come first. Quality begins and ends with the customer and we strive to always satisfy their needs. This is reflected in our flexibility – both as individuals and as a Company.
- We build mutually beneficial relationships with customers and suppliers.
- Our employees work together as a team to satisfy our customers.
- Through review of our Management Systems, we aim to continually improve business performance, processes, and services.
- We believe it is not sufficient to correct errors. The priority is to locate the cause of errors and eliminate in a preventative and durable manner.
- Through active mentoring we create a culture where staff have the skills and are empowered to take responsibility for the results of their actions which contributes to the success of the Company
